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Framework may help improve use of social media during disasters

A new analysis illustrates the robust ways that can be employed to inform and improve , and it provides a framework that could help standardize and organize disaster uses.

Disaster social media users in the framework include communities, government, individuals, organizations, and . Fifteen distinct disaster social media uses were identified, ranging from providing and receiving information to (re)connecting community members following a disaster.

“Ultimately, emerging communication technologies such as social media offer the potential for increased communication capacity, dependability, and interactivity during disasters and crises. Our proposed framework may allow practitioners, developers, and researchers to better capitalize on this potential” said Dr. J. Brian Houston, lead author of the Disasters article. “This better communication can protect lives and aid recovery.”