Preparing For A Future Of Coordinated Care – Interview In Preparation For The Chief Nursing Officer Summit, 14-15 March 2013, Atlanta, Georgia
“Chief Nursing Officers (CNOs) should educate themselves on care coordination and how it will change in the future,” says Cole Edmonson, Vice President, Patient Care Services, Chief Nursing Officer, Texas Health Presbyterian Hospital. The challenge is to gain new skills and knowledge about community care by shared learning and working towards better care coordination, he adds. A speaker at the marcus evans National Healthcare CNO Summit Spring 2013, taking place in Buckhead, Atlanta, Georgia, March 14-15, Edmonson discusses how patient care should never be compromised when it comes to cost-cutting.
How can CNOs improve care coordination?
CNOs should educate themselves on care coordination and how it will change in the future. The challenge is to take down the hospital walls in order to gain new skills and knowledge about community care and post acute care. This will make the connection between the two more positive and productive.
Stepping outside comfort zones, learning new ways of thinking and developing new partnerships with those who are already involved in these settings, will improve care coordination. Shared learning and pinpointing the skills that CNOs are lacking, will make them more successful in the new care delivery model.
What must they do to prepare for natural disasters?
Nurses are equipped to understand the complexity of disaster dynamics. These involve clinical, psychosocial, and emotional care that must be given to victims, their families and also to the first response caregivers.
A way to prepare is to read the relevant literature and learn about disaster nursing. Another method is to work with the American Red Cross and take courses to enhance the skill sets needed in such situations, to provide the best care possible.
How can costs be saved?
All aspects need to be examined. How staffing is carried out, what care delivery models are in place and back office functions, such as registration, are examples. CNOs should find partners to help them perform these functions at lower costs with better quality. What should not be compromised is the direct care experience and patient satisfaction those should be on the top of the list.
How can technology be used for better patient communication?
CNOs should be aware of the technology in their organizations and the future of these systems. They need to understand the positive features, as well as the risks, in order to invest in a safe social environment. The next step is to be comfortable in a networking space and recognize how technology can work to the advantage of healthcare providers.
Platforms can be used to extend the reach of healthcare to more patients who can receive it when it is needed. Patients can then interact with clinicians and other patients in an attempt to share experiences.
Technology development also has to have a clinical influence. Programmers can then develop the software to enhance patient, clinical and family relationships.
Interviewer: Maria Gregoriou, Journalist, marcus evans, Summits Division
About the National Healthcare CNO Summit Spring 2013
This unique forum will take place at the Ritz Carlton, Buckhead, Atlanta, Georgia, March 14-15, 2013. Offering much more than any conference, exhibition or trade show, this exclusive meeting will bring together esteemed industry thought leaders and solution providers to a highly focused and interactive networking event. The Summit includes presentations on successful collaboration between the CMO and CNO for quality outcomes, cutting edge leadership solutions, and creating a unified and nurturing team.
About marcus evans Summits
marcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discuss strategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity to individually tailor their schedules of keynote presentations, think tanks, seminars and one-on-one business meetings. For more information, please visit http://www.marcusevans.com
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